Hi Joyce and William,
Below is a presentation I’ve prepared for buyers to learn a little more about the home buying process and the services I offer for my clients. Please give it a read and let me know if you have any questions.
Cheers,
Linda Ngo
Senior Real Estate Sales Associate
Coldwell Banker
Integrity
Honesty
Responsiveness
Experience
Expert Negotiation
Authenticity
about me
I am a Marin native and have lived and sold real estate in nearly every part of the Bay Area. This gives me unsurpassed knowledge of each local market, enabling me to offer invaluable insight to my clients.
I graduated from UC Irvine, where I earned a bachelor’s of science in Sociology and International Studies with an emphasis in Business and Marketing.
I started my real estate career in 2015 on an award-winning team in Oakland. I later went on to pursue a career on my own and have since expanded my territory to the entire Bay Area. To date, I’ve sold over 100 homes all over The Bay Area totaling over $90 Million in sales and consisting of single family homes, condos, townhomes, multi-units, farms, and even land. I have worked with buyers and sellers with a variety of needs, from first-time homebuyers shopping for their starter home to experienced investors looking for profitable opportunities. I work equally with buyers and sellers, so I know what both sides are looking for in any transaction, which helps me in getting top dollar for by sellers and offers accepted for my buyers.
I have worked at two of the largest brokerages in The Bay, Compass and Coldwell Banker, which has allowed me to expand my network tremendously. I am widely respected by my colleagues for my professional approach to every real estate transaction. I have built a strong reputation among the large network of Bay Area agents, which has proved invaluable, as these relationships have helped me beat the competition on numerous occasions.
Things to consider as a buyer
Motivation
What is your motivation for moving? What triggered this search?
Location
Do you need to be in a good school system? What about proximity to work or public transit, work shuttles, or the freeway?
Affordability
The most common rule of thumb to determine how much you can afford to spend on housing is that it should be no more than 30% of your gross monthly income, which is your total income before taxes or other deductions are taken out.
Size
How much space are you looking for? How many bedrooms and bathrooms minimum? Is parking important? What about yard space? Do you have a dog or perhaps you’ve always wanted a backyard herb garden?
Timeline
What is your living situation now? Do you have a lease that’s ending soon? What if we found the perfect house tomorrow? How soon would you be able to move?
Must Haves
It is important that you have a 2nd bathroom? A 2-car parking garage? A double-sink vanity? What are some non-negotiables?
Pre-Approval VS. Pre-underwriting approval
The first step to you home buying journey will be getting pre-approved with a lender. Based on your pre-approval, we will know what you’re comfortable with in terms of a monthly payment and what your budget will be.
Pre-Underwriting Approval
However, one of the ways I’ve been so successful in getting my clients’ offers accepted is by getting my clients Pre-Underwritten, which is one step above getting Pre-approved. The pre-underwriting process is similar to a traditional mortgage process for underwriting home loans, however it is completed before the homebuyer identifies a property and before they make an offer. The lender will review income, assets, credit reports, and all financial statements. Once the underwriter is satisfied with the credit package, a fully underwritten pre-approval letter is issued. This process can take up to two weeks to complete, but once it we have your pre-underwriting approval, we can now write your offer without a financing contingency, making our offer much strong. And in this competitive market, I feel it is the only way to win.
So whenever possible, I always recommend that my buyers get Pre-underwritten from the very beginning.
Realscout
I am always learning and implementing new technology into my business to ensure my clients are getting the most seamless experience possible. Currently, I am using RealScout to assist my client with their home search. It is directly linked with the MLS, which is the search tool that we Realtors use. Through RealScout, I am able to help my clients find matching homes as soon as they come on the market. At the same time, my clients can make notes on each property and request showings.
RESPONSIVENESS
If there’s one theme you’ll notice from reading reviews from my past clients, it’s my responsiveness. Timing is extremely important in real estate, so I make it a priority to respond quickly to all client requests. This can vary from showing requests and disclosures requests to questions about specific properties and neighborhoods. I can honestly say that my responsiveness has helped many of my clients in getting their offers accepted over their competition.
DISCLOSURES
In real estate, when a seller lists their home for sale, they are required to complete a number of forms outlining any problems with a property that would impact the home’s value or safety. Sellers are legally required to disclose these issues - and by fully documenting them on the disclosure statements, sellers are better protected from future legal action (say, if a buyer was to sue the seller post-sale for undisclosed issues).
In the East Bay, the seller will typically have the disclosure package completed when they list their home. As a buyer, if you find a home you’re interested in, you can request the disclosure package to learn more about the property. The disclosure package will contain information such as any issues, renovations, or un-permitted work that the seller is aware of, any insurance claims that may have taken place in the past, whether the property is located in an area that is prone to natural hazards, and so much more. Most disclosure packages are 100-300 pages long and can look quite intimidating. That is why I’ve prepared a little guide to make the task a little less daunting for my clients.
In addition, once you find a property that you are ready to make an offer on, I always make it a point to review the disclosures and let you know if I see any issues.
Inspection Reports
One of the key things to look for in any disclosures package is whether the seller has included any inspection reports. The three most common reports in any disclosure package are the Home Inspection, Roof Inspection, and Termite/Pest Inspection.
Home Inspection
The home inspection will estimate the remaining useful life of major systems and equipment (electrical, heating, air conditioning, ventilation, insulation, appliances) structure, paint and finishes. The critical information you will gain will include recommended repairs and replacements. This report does not come with a quote for the repairs.
Roof Inspection
A roof inspection will report any leaks, unusual wear and tear, damage caused by windblown debris, organic growth issues, and problems that may have occurred during shingle installation or subsequent repairs. The inspector will typically provide an estimate on how much life the roof still has or whether it needs to be replaced. If the roof only needs to be repaired, the report will include a quote for the repairs. If the roof needs to be replaced, the report will state as such.
Termite/Pest Inspection
A pest inspection involves a full inspection of the property for any evidence of termite activity and/or evidence of dry rot damage, or moisture conditions that could lead to an atmosphere for wood destroying organisms or termites. The pest inspector would inspect the exterior of the property including all the trim, home siding, under roof eaves, etc. Pest Inspectors do a full inspection of the interior as well, especially checking for water leaks in the bathrooms, kitchen and laundry areas, windows, and the attic where applicable.
TOUring Homes
A question I get asked a lot is “How many homes should we tour before writing our first offer?” And the answer is a little different for everyone - I’ve had buyers who wrote an offer on the third house they saw and I’ve had buyers who saw 30+ homes before writing their first offer. But I always recommend touring at least five homes before writing your first offer. Not only will you get a better idea of what you like and dislike, but you'll also get a feel for the different areas/neighborhoods as well. When we're out touring together, I will point out things to look for while touring and any issues with the home, that I think you may be overlooking.
If there’s a home you want to see but you’re unable to make it to the scheduled Open House or perhaps they don’t have an Open House scheduled, just let me know and I will schedule a private tour for us to see it.
Comparative Market Analysis (CMA)
Once you see a home you like, I will prepare an in-depth Comparative Market Analysis (CMA) showing recent sales of similar homes in the area. Using this CMA and drawing on my deep knowledge of the local market, I will guide you on a what I feel would be a strong offer. I will also contact the listing agent to find out more information that will help us in writing a winning offer.
I’m proud to say that even in the crazy market we have had, I’ve consistently been able to get my client’s offers accepted within the first or second try.
My working style
I have a very "no pressure" and honest approach with my buyers. I will never push you to buy a home and if I think a home is not a good buy, I will certainly let you know. I'm simply here to aid you in your search and guide you with my knowledge and experience. And when you are ready to write an offer, I will do everything I can to make sure we are writing a winning offer.
communication
I believe that good communication is the key to any great relationship. I regularly check in with my clients during the buying process to see if any of their needs have changed. Once their offer is accepted, I am constantly updating my clients on the progress of their escrow, making sure they are fully informed at every stage.
After the close
I have a trusted network of general contractors, painters, landscapers, and interior designers to help my clients with post-home purchase questions or issues, including suggestions for potential improvements and finding ways to make the home functionally and aesthetically pleasing to my client’s personality.